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Payouts

Selgeo calculates what you owe each partner — but it never moves money. You pay partners through your own channel (bank transfer, PayPal, or anything else), then record the payment in Selgeo so balances stay accurate. This page walks through that cycle.

How the payout cycle works​

  1. Commissions accrue and approve over time (see Programme Settings for the hold period).
  2. On the Payouts page you pick a period; Selgeo groups all approved, unpaid commissions in that period by partner.
  3. You export the report as CSV and pay each partner externally.
  4. You select the partners you have paid and mark them as paid — their commissions move to paid and drop out of future reports.

Who appears in the report​

A partner row appears for the selected period when the partner has approved commissions in it. Each row is either:

  • Eligible — the partner's unpaid approved total meets the programme's minimum payout threshold, or
  • Below threshold — the total is still under the threshold. Below-threshold partners are excluded from the payable report; their balance keeps accumulating until it crosses the threshold. A filter on the page lets you review them.

Commissions that are pending, rejected, refunded, or flagged for review (for example by an open chargeback) are never included.

Exporting the CSV report​

The export contains everything you need to process payments and handle VAT:

  • Partner name and email
  • VAT ID, if the partner provided one
  • Payout amount and currency
  • Reverse-charge flag (for EU cross-border B2B invoicing)
  • A commission count per partner

The file is UTF-8, comma-delimited.

Marking payouts as paid​

After paying partners externally, select their rows and use Mark as paid. A confirmation shows the total you are about to record. On confirm:

  • The approved commissions included in the payout move to paid.
  • The partner sees the payout, with its date, in their portal's payout history.
  • Paid commissions can never re-enter a future payout report.
Period limit

A payout period can span at most 12 calendar months. For longer histories, process payouts in separate periods.

What partners see​

Partners track their side on the portal's Payouts page: each payout's amount, date, and a per-commission breakdown — plus their current balance and how far they are from the payout threshold. The partner-facing view is described in the partner earnings guide.